Staff Software Engineer, Product at Customer.io

Confirmed open

Customer.io is hiring a staff software engineer, product focused on customer-facing product engineering.

Customer.io

Location: Remote
Advertised region: Americas Remote
Work arrangement: remote
Technologies: React, Go

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Role overview

Customer.io seeks a staff product engineer to take ownership of ambiguous, cross-team problems in its messaging platform.

Responsibilities

Work with product, design and data to set priorities, scope and success measures.
Lead architecture, performance, reliability and maintainability decisions across the stack.
Mentor engineers, improve shared practices, review AI-assisted work and participate in on-call support.

Qualifications

A record of leading complex work across teams and strong backend skills with full-stack judgment are required.
The posting values product thinking, metrics, observability and hands-on AI use with accountability for quality and security.

About Customer.io

Customer.io provides automated email, push, in-app and SMS communication using behavioural data. The employer describes Go, React, Ember and AI in its technology stack.

Employer website

How to apply

Review the original posting and apply through the employer’s careers page.

View source and apply

Source checked: 2026-11-08

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