Staff Software Engineer, Backend at Customer.io

Confirmed open

Customer.io is hiring a staff software engineer, backend focused on backend architecture and services.

Customer.io

Location: Remote
Advertised region: Americas Remote
Work arrangement: remote
Technologies: React, AWS, GCP, Go

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Role overview

Customer.io seeks a staff backend engineer to guide the distributed systems behind its email, push, in-app and SMS messaging products.

Responsibilities

Set technical direction for critical Go services and resolve architecture decisions spanning multiple teams.
Improve reliability, engineering standards, tooling and mentorship; participate in on-call support.
Use AI coding agents for scoped changes while checking their output.

Qualifications

The posting asks for ten or more years building distributed systems in Go or a comparable typed language.
Experience with observability, recovery, cloud infrastructure and relational databases is important.

Technology in this role

Go: Set technical direction for critical Go services and resolve architecture decisions spanning multiple teams.

About Customer.io

Customer.io provides automated email, push, in-app and SMS communication using behavioural data. The employer describes Go, React, Ember and AI in its technology stack.

Employer website

How to apply

Review the original posting and apply through the employer’s careers page.

View source and apply

Source checked: 2026-11-08

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