Software Engineer, Sustaining Engineering at Canonical

Confirmed open

Canonical is hiring a software engineer, sustaining engineering focused on long-term maintenance and reliability of open-source products.

Canonical

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Location: Remote
Advertised region: Home based - Worldwide
Work arrangement: remote
Technologies: Python, C++, Kubernetes, Docker, Linux, Go

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Role overview

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Software Engineer, Sustaining Engineering for ...

...a fast-paced engineering role in Linux-based software-defined infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM) and containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), up to OpenStack and Kubernetes, and the open source applications running on top of them. It will challenge you to show the breadth of engineering skill needed to work on almost any aspect of Ubuntu and the open source things people run with it.

This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source development, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.

Location: This is a remote role, we have teams in all time zones.

This role deals with critical issues in the open source stack that require software engineering for upstream bug fixes. Our engineers have to be able to work productively at any level of the stack above the kernel, in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our enterprise customers, partners and Ubuntu itself.

You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.

Resolving complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software

Maintaining a close working relationship with Canonical's Field, Support and product engineering teams

Participating in upstream communities

Developing bug fixes, backporting patches, and working with upstream for inclusion

Responsibilities

Maintain, improve and troubleshoot software for long-term maintenance and reliability of open-source products.
Investigate defects and operational issues and deliver durable fixes.
Collaborate with distributed engineering, support and product teams on releases.
Improve automation, documentation, testing and service reliability.

Qualifications

Professional experience as a software engineer
Background in Computer Science, STEM or similar
Strong experience with Linux, and at least one of the following:
Ceph, OpenStack, Kubernetes or other cloud technologies
Strong development-level experience with at least one of Python, Go, C or C++ on Linux
Ability to troubleshoot with debugging tools like gdb
Familiarity with git source code repositories and branches
An exceptional academic track record
Willingness to travel up to 4 times a year for internal events
You love technology and working with brilliant people
You are curious, flexible, articulate, and accountable
You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
You have interest in, and experience with most of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging, distributed systems

Technology in this role

Python: Python C++ Kubernetes Docker Linux .
C++: Python C++ Kubernetes Docker Linux .
Kubernetes: Python C++ Kubernetes Docker Linux .
Docker: Python C++ Kubernetes Docker Linux .
Linux: Python C++ Kubernetes Docker Linux .
Go: Python C++ Kubernetes Docker Linux .
C: Python C++ Kubernetes Docker Linux .
PostgreSQL: Professional experience as a software engineer Background in Computer Science, STEM or similar Strong experience with Linux, and at least one of the following: Ceph, OpenStack, Kubernetes or other cloud technologies Strong development-level experience with at least one of .
Git: Professional experience as a software engineer Background in Computer Science, STEM or similar Strong experience with Linux, and at least one of the following: Ceph, OpenStack, Kubernetes or other cloud technologies Strong development-level experience with at least one of .

Benefits

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events