Sustaining Operations Engineer at Canonical

Confirmed open

Canonical is hiring a Sustaining Operations Engineer for Ubuntu product reliability and lifecycle support.

Canonical

Location: Remote
Advertised region: Home based - Worldwide
Work arrangement: remote
Technologies: Python, C++, Kubernetes, Docker, Linux, Go

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Role overview

Canonical develops Ubuntu and open-source software for enterprise and technology markets. This Sustaining Operations Engineer role focuses on operational reliability and lifecycle support for Ubuntu products.

Responsibilities

Maintain and improve production software and operational systems.
Investigate defects and operational issues and deliver durable fixes.
Collaborate with distributed engineering, support and product teams on releases.
Improve automation, documentation, testing and service reliability.

Qualifications

Professional experience troubleshooting advanced Linux issues
Background in Computer Science, STEM or similar
Exceptionally strong experience with either Linux, LXD, OpenStack, Ceph or Kubernetes
Strong debugging experience with Python, Go, C or C++ on Linux
Ability to troubleshoot with gdb, pdb, tcpdump or other tools
Familiarity with git source code repositories and branches
An exceptional academic track record from both high school and preferably university
Willingness to travel up to 4 times a year for internal events
Additional skills that you might also bring
You love technology and working with brilliant people
You are curious, flexible, articulate, and accountable
You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
You have interest in, and experience with most of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging, distributed systems

Technology in this role

Python: Python C++ Kubernetes Docker Linux .
C++: Python C++ Kubernetes Docker Linux .
Kubernetes: Python C++ Kubernetes Docker Linux .
Docker: Python C++ Kubernetes Docker Linux .
Linux: Python C++ Kubernetes Docker Linux .
Go: Python C++ Kubernetes Docker Linux .
C: Python C++ Kubernetes Docker Linux .
PostgreSQL: Professional experience troubleshooting advanced Linux issues Background in Computer Science, STEM or similar Exceptionally strong experience with either Linux, LXD, OpenStack, Ceph or Kubernetes Strong debugging experience with Python, Go, C or C++ on Linux Ability to .
Git: Professional experience troubleshooting advanced Linux issues Background in Computer Science, STEM or similar Exceptionally strong experience with either Linux, LXD, OpenStack, Ceph or Kubernetes Strong debugging experience with Python, Go, C or C++ on Linux Ability to .

Role-specific candidate guide

Preparation notes based on the employer’s stated responsibilities and qualifications.

Understanding the scope. This Sustaining Operations Engineer position at Canonical is best assessed through the work described in the employer’s posting, rather than the title alone. The available role overview says: “Canonical develops Ubuntu and open-source software for enterprise and technology markets. This Sustaining Operations Engineer role focuses on operational reliability and lifecycle support for Ubuntu products.” Read that statement together with the responsibilities below to understand the likely balance between delivery, coordination and technical decision-making. The role belongs to the technical area, but that label is only a guide to the work; the employer’s own requirements remain decisive. Before applying, check the original listing for reporting lines, product or team assignment, employment terms and any details that may have changed since this copy was checked. Where this page says a fact is not specified, treat it as an open question rather than an implied promise.

What the responsibilities signal. The posting specifically names “Maintain and improve production software and operational systems.”; “Investigate defects and operational issues and deliver durable fixes.”; “Collaborate with distributed engineering, support and product teams on releases.”. For each duty, identify a project where you performed comparable work and be ready to describe the context, your own contribution, constraints, decisions, and measurable result. Explain how you moved from the initial need to implementation, review, release or operational follow-through, where those stages apply. If the work involved other teams or users, distinguish your decisions from the group’s contribution. Avoid presenting a technology keyword as proof by itself: connect it to the problem you solved, the scale or complexity involved, and what changed after your work. The source may contain additional duties; review it directly before preparing your application.

How to read the requirements. The listed qualifications include “Professional experience troubleshooting advanced Linux issues”; “Background in Computer Science, STEM or similar”; “Exceptionally strong experience with either Linux, LXD, OpenStack, Ceph or Kubernetes”. Mark each requirement as demonstrated, adjacent experience or a genuine gap, then use a concise example for the first two categories. A strong example explains what you personally owned, how you made trade-offs, how you validated the result and what you learned. If the posting specifies years of experience, language ability, certifications, location or eligibility, address those facts plainly in your CV or application rather than.

Benefits

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical publishes Ubuntu and open-source software for enterprise and technology markets.

Employer website

How to apply

Review the original posting and apply through the employer’s careers page.

View source and apply

Source checked: 2026-11-08

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